Shipping policy
Please allow 1-5 business days for reception, if delay has to be longer you will be informed.
Free shipping for province of Quebec and Ontario, except Northern Ontario (Thunder bay, Sudbury, Sault-Ste-Marie area), Grand north of Quebec and Magdalene Islands, charges will apply only for those areas for MEDLINE, GF, LUMEX brands only.
Minimal delivery charges apply for other Canadian provinces
Payment methods
Once ready to complete order, two payment methods are available:
Online payment by credit card
For online orders, payments will be completed using PayPal’s one-time payment or moneris payment solution.
Telephone payment by credit card
For telephone payments, our customer service department is available Monday to Friday between 9:00am and 5:00pm (EST) at 1-844-700-1216 ; please have your Credit card ready. Orders will be shipped upon payment confirmation.